Privacy Policy

Information on the protection of personal data

Last updated and effective as of 24/01/2024

The Data Controller for your personal data collected through our website, accessible at https://gaviotagroup.it/ (“Our Website”), at our stores/showrooms, or during events under the conditions described in this Privacy Policy, is the company GAVIOTA SIMBAC S.P.A. (Tax Code: 01111490189, VAT Number: 02506720966) with registered office in Bellusco, Via Del Commercio 10 (20882-MB), Tel: +39 03960771, Fax: +39 0396077500, Email: privacy@gaviotagroup.com.

This Privacy Policy, along with the Cookie Policy (to view, click here), applies to personal data that we collect, with your consent, when you use our website, visit one of our stores/showrooms, view our online content, participate in one of our events, or in any other way indicated in this Privacy Policy.

This statement describes the types of personal data we collect from our customers, potential customers, and users (the Data Subjects), and explains how we use such data, as well as the options available to Data Subjects regarding our use of such data. It also describes the measures we take to protect the security of such data and how you can contact us regarding the protection of your personal data. Please read this Privacy Policy carefully.

If the user does not want their personal data to be used as described in this Privacy Policy, or if they do not want to provide certain personal data, we may not be able to respond to certain requests or offer certain services.

Please check this Privacy Policy regularly to stay informed about any changes, especially those related to the collection and processing conditions of your personal data.

Before authorizing the processing of your personal data, please read this Privacy Policy carefully to understand our policies and practices regarding your personal data and how we will treat it once we have obtained your consent.

How we collect your personal data and what personal data we collect

With Your Consent, we may collect Your personal data in various ways, particularly when:

  • You use our website,
  • You visit our stores/showrooms,
  • You participate in events,
  • You contact us,
  • You view our online content,
  • You subscribe to our newsletter,
  • You register for an event,
  • You contact us by email or telephone.

We may also link and/or combine the information we collect from various devices used.

The types of personal data we may collect are as follows:

“Identification data”: Surname, first name, address, date of birth, email address, mobile number, or other telephone number.
“Account data”: Email address and login password, username, date of birth, title, language preference.
“Data about your interests”: Data related to your interests and experiences with our products and similar products.
“Data from social media”: Your social data registered on social media platforms, data about you from public sources, including content publicly available to all users on social media platforms.
“Navigation data”: Data related to the browsing device and operating system, including IP address, web pages or advertisements viewed, emails opened sent by us, user’s online actions collected automatically through cookie technology or similar.
“Third-party partner data”: Data we may obtain from third-party external partners and, in particular, from social media and advertising platforms, which allow us to know if you have interacted with any of our ads and data that measure the effectiveness of marketing campaigns.
“Video surveillance data”: Images captured by surveillance cameras in which you appear.

With your consent, we may establish connections between data collected through automated means, such as browsing data and history, and other data we have obtained about the user.

Data collected by third parties

Third-party providers of applications, cookies, tools, gadgets, and plugins on Our Site, as well as third-party websites and networks where our advertisements are displayed (such as advertising networks, digital advertising partners, and social media platforms), may also use automated means such as targeted advertising cookies, with the user’s consent, to collect data about the user, such as their interactions with them, tracking the user’s online activity, continuously and through third-party websites.

This data is collected directly or indirectly by these third-party providers (in addition to the data collected by us) and is subject to their privacy policy.

All subsequent processing of your personal data collected in this way by social media platforms is the sole responsibility of those platforms. For more information on these processing activities and how to exercise your rights, we invite you to consult the privacy policy of all social media platforms for which plugins have been inserted on Our Websites:

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How we use your personal data

Purpose of processing Types of data used Legal basis for processing ?
To communicate with you and respond to your requests
  • Identification data
  • Account data
  • Data on opinions and content
  • Consent of the data subject
To provide you with goods and services
  • Identification data
  • · Performance of contractual obligations
To manage your participation in events
  • Identification data
  • Account data
  • Consent of the data subject
To send marketing communications via email, postal mail,
  • Identification data
  • Account data
  • Consent of the data subject,
Profiling

To build a personal profile and send personalized marketing communications

  • Identification data
  • Account data
  • Data about your interests
  • Navigation data
  • Consent of the data subject,
 

To conduct surveys and statistical analyses to improve our website and products and services.

  • Identification data
  • Account data
  • Data about your interests
  • Data on opinions and content
 

  • Consent of the data subject,
To analyze the effectiveness of our marketing and advertising campaigns
  • Navigation data
  • Third-party data
  • Social media data
  • Data on opinions and content
  • Identification data
  • Consent of the data subject
To ensure security within our premises
  • Video surveillance data
  • Right to protect individuals and property at our points of sale
Geolocation

To offer services and assistance based on your geographical location

  • Location data
  • Consent of the data subject,

Sharing of Your Data and with Whom

We do not disclose the personal data we collect about you, except in the following cases:

  1. All’interno del Gruppo GAVIOTA in tutto il mondo, vale a dire con le altre società del gruppo Gaviota. Within the GAVIOTA Group worldwide, namely with other companies in the Gaviota group. The list of companies that are part of the Gaviota Group is available upon request at the following address: privacy@gaviotagroup.com
  2. With service providers acting as data processors who provide services on our behalf, including research and analysis services and tag and cookie management services, such as Google Analytics. In the context of this treatment based on Google Analytics, we have adopted appropriate security measures, including the use of a proxy server.

You can consult Google’s documentation regarding Google Analytics and its deactivation by visiting the following links:

https://support.google.com/analytics/answer/6004245

Modulo complementare di navigazione per la disattivazione di Google Analytics – Guida a Google Analytics

Data processors are contractually obligated to process personal data only based on the instructions provided by us and the applicable data protection laws. The updated list of data processors is available upon request at the contact email address provided in the “How to contact us?” section below.

  1. When we use targeted advertising campaign services offered by our partners Google and Facebook. To learn more about how these partners use your personal data in this context, we invite you to consult their privacy policies and terms of service, which govern these services and their data processing, available through the hyperlinks provided in the “Data collected from third parties” section above;
  2. With our consultants, particularly for compliance with our legal obligations, especially in terms of accounting, auditing, and internal control;
  3. If required by law, if we have to share them with law enforcement authorities, government representatives, or other parties following a legal decision, a judicial proceeding, or a subpoena;
  4. When we believe such disclosure is necessary or appropriate to third parties authorized to prevent physical, financial, or fraud damage that may affect you or us, to prevent or report illegal activities, to protect property rights or the safety of any person, including ours and us, or in enforcement of our Terms and Conditions or any other agreement between the Company and you and
  5. If you ask us to share information with third parties, also as part of your right to portability.

We may share anonymous, aggregated information that does not identify you for our business purposes or those of our partners, which include the number of visitors to our website and the number of clicks on our ads and/or emails.


How We Manage International Transfers of Your Personal Data

Your personal data may be transferred, stored, accessed, and processed to/from a country or territory where one or more companies of our Group or our suppliers are located, including countries in the European Economic Area (EEA), the United Kingdom (UK), and Switzerland, for the purposes mentioned above.

When we transfer your data to a country that is not subject to a European Commission adequacy decision or is not considered adequate for the purposes of Italian data protection laws, we take all necessary measures to ensure the security of your personal data, including the use of European Commission standard contractual clauses, the application of additional contractual, organizational, and technical measures required, and monitoring of the standards adopted by these service providers regarding personal data protection and security.

The Data Subject can obtain further information about these safeguards by contacting us via email or postal mail at the addresses provided in the “Your Rights” and “Contact Us” sections below.

How Long We Retain Your Data

Data is processed and retained for the time required by the purposes for which it was collected.

The Data Controller may be required to retain the data for a longer period in compliance with a legal obligation or upon order of an authority.

Data collected for profiling and profiled marketing purposes are retained for 12 months.

How We Protect Your Personal Data

We are committed to adopting appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, or any other form of unlawful processing.

The Data Controller and Data Processors acting on behalf of the Data Controller implement appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of personal data. Processing is carried out using computerized and/or telematic tools.

What are my rights

In any case, under articles 15 and following of Chapter III “Rights of the Data Subject” of EU Regulation no. 679/16 as well as article 7 of Legislative Decree 196/03 and subsequent amendments, you have the following rights:

  • Right of access (Article 15 GDPR): You can request access to your personal data.
  • Right to data portability (Article 20 GDPR): You can request a copy of your data in electronic format to request portability.
  • Right to rectification or integration (Article 16 GDPR)
  • Right to erasure (Article 17 GDPR)
  • Right to restrict processing (Article 18 GDPR)
  • Right to withdraw consent (Article 7 GDPR)
  • Right to object (Article 21): You have the right to object at any time to the processing of your personal data


To exercise your rights
:

  • You can contact us by email or by post at the addresses provided in the “How to Contact Us” section below.
  • Regarding marketing communications via email, you can withdraw your consent by following the instructions provided in our communications. Processing of the request may take a few days and you may continue to receive promotional communications during this period.
  • .

For any questions regarding the processing of your personal data, you can use the following email address privacy@gaviotagroup.com

You also have the right to lodge a complaint with the Garante for the Protection of Personal Data.


Personal Data of Minors

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data of individuals under the age of 16. By interacting with our website, you declare that you are over 16 years of age.


Link to Third-Party Websites and Services

Our websites and applications may provide links to websites, applications, and services other than our own, which may be operated by third-party companies. We do not endorse and are not responsible for the processing of your personal data by these third-party sites, even if we provide a link to these sites. These companies should have their own privacy policies, which we strongly recommend reading, but we disclaim any responsibility for the data protection practices of such websites.

 

Modification of the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our personal data processing practices. We will inform you of such changes, including their effective date.


How to Contact Us ?

If you wish to update the information we hold about you or your preferences, particularly if you wish to be removed from our Newsletter, to exercise your rights, or if you have any questions about the protection of your personal data, please contact us by email or post at the following addresses:

 

GAVIOTA SIMBAC SPA
Via Del Commercio, 10
20882, Bellusco (MB), Italia
privacy@gaviotagroup.com

_________________________

Last updated: 24/01/2024

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